How we protect your data rights
While Fortilume Dome is based in Australia, we recognize that some of our clients may be residents of the European Union or European Economic Area. We are committed to complying with the General Data Protection Regulation (GDPR) for all our users, regardless of location.
Fortilume Dome is the data controller responsible for your personal data. Our contact details are:
Fortilume Dome
27 Woodland Grove
Castle Hill NSW 2154
Australia
Email: [email protected]
If you are an EU/EEA resident, you have the following rights:
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.
You have the right to request correction of inaccurate personal data and to complete incomplete data.
You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose or if you withdraw consent.
You have the right to request restriction of processing of your personal data under specific conditions.
You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
We process personal data under the following legal bases:
Your personal data is primarily processed and stored in Australia. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:
We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Specific retention periods include:
We implement appropriate technical and organizational measures to ensure data security, including:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
We use cookies and similar technologies only with your consent. You can manage cookie preferences through our cookie banner or your browser settings. For detailed information, see our Cookies Policy.
We work with third-party service providers who process data on our behalf. All processors are carefully selected and bound by data processing agreements that ensure GDPR compliance.
We do not knowingly process personal data of individuals under 16 without parental consent. If we become aware of such processing, we will delete the data immediately.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. If your request is complex, we may extend this period by two additional months and will inform you of the extension.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. For EU/EEA residents, you can contact your local data protection authority.
We may update this GDPR compliance statement periodically. Material changes will be communicated through our website or directly to you via email.
Last updated: May 22, 2026